- Goods sold are non-returnable, non-refundable, and non-exchangeable unless: 1) Incorrect item(s) received. 2) Factory defects (e.g., faulty zippers, noticeable holes, or major stains). - Refunds are only issued in store credit (no cash refunds). - Returns are accepted only for regular-priced items. Accessories, lingerie, sale items, and products with specific non-returnable conditions will not qualify for returns. - Items must be returned in their original condition (unworn, unwashed, and with all tags attached) within 3 working days of receipt. Returns that do not meet the above criteria will be rejected.